Owner

Ever since changing over Real Estate agencies to ACTIVE, our experience of having an investment property has dramatically improved. Maddy and Cydney have been amazing from selecting the right tenants, managing all aspects of the property including general maintenance and follow up as well as dealing with insurance claims in a prompt and professional manner. We cannot recommend their services enough.

- Jessica
25 May 2021

Tenant

Not a request for anything, just wanted to say thank you for your help and making things so easy. It’s my first night in the house and the place is so beautiful and clean

- Shannon
19 Apr 2021

Tenant

Cydney has been the best... she has been continuously in touch and very helpful, courteous, informative, best ever communication & customer service. Also has great patience, all in all I can say she is a great asset to your company.

- Paresh
16 Mar 2021

Owner

The whole team have been absolutely amazing i could not recommend ACTIVE Property Services enough! They accommodated to all our needs, very informative and just humble & lovely people in general.

- Tahnee and Michael
07 Mar 2021

Property Manager

I just wanted to say thank you to your lovely property manager Cydney, who had the courtesy to call me back after we were cut off unexpectedly as I called for a rental reference. I just wanted to pass on directly to you, my gratitude and commend Cydney for the great work. She was able to help me with my enquiry and was extremely polite and professional and is a credit to your agency!

- Michelle
12 Feb 2021

Owner

I can highly recommend Active Property Services professionalism and efficiency in all areas of service that they provide not only to me but to my tenants as well.

- Julie
17 Dec 2020

Tenant

Active Property Services have been hands down the best agents we have had.

- Mark
17 Dec 2020

Owner

Really happy with the service I receive from the Active Property Services Team!
Having an investment property interstate can be so stressful but I know the Active team have everything under control and always keep me informed, so I can rest easy knowing things are taken care of!

- Dee
17 Dec 2020

Owner

Our tenants have endured so much during the year, and that's Covid aside, there has been huge issues with our house. Active have always kept us informed and get on to all dramas very quickly. 👏

- Mark
12 Dec 2020

Tenant

ACTIVE Property services is by far the most efficient and helpful agents we have had. They are proactive in maintenance, they return phone calls and emails quickly, and are so friendly and always happy to help with anything. Having always rented, we say a lot how lucky we are with our current agency as compared to all of our past ones. We are always impressed with the service provided and don’t want to move!

- Tamara
10 Dec 2020

Owner

Active Property Services has surpassed our expectations in every aspect. What surprised us the most is the way they went out of their way to secure a tenant for us even before our first home open! Highly recommend their services to everyone!

- Natalie
10 Dec 2020

Tenant

Thank you, Cydney, Maddy and the team at Active Property Services for the last two years. You have definitely set a high expectation for us as renters with the great quality of service and care for both tenant and owners.

- Brett
10 Dec 2020

Property Investor

We switched to ACTIVE from another unsatisfactory managing agent a few years ago, we now have 4 properties managed by ACTIVE. They have offered us a hassle free management service from day 1, especially at the difficult time of changing tenants. We would highly recommend their service to anyone wanting hassle free investment management.

- Mark
10 Dec 2020

Property Owner

We had never rented our house out before so we were a little sceptical about putting it on the rental market and in the hands of a real estate company. We tried our local real estate company but we didn't really feel the vibe from them at all. A friend suggested that we try ACTIVE Property Services and boy are we so grateful that we did.
My husband and I have secured employment in the north-west and needed to find a company that would help us rent our property out from afar. From the moment I rang ACTIVE Property Services, I was met with Maddison, a friendly, positive, professional young woman who listened to our needs and went to work immediately to ensure they were met.
Maddison was always contactable and very approachable and we are truly grateful on how effortlessly it was to work with her. We want to thank you Maddison and your team for working so diligently to ensure our house was rented out. We were super impressed on how quickly it was rented and also on how you seem to take out all that real estate jargon as these two things were very important to us.
So thank you once again Maddison and everyone from ACTIVE Property for being so accommodating and providing us with a lovely tenant so quickly and making our outcome of renting out our home a success. We would highly recommend ACTIVE Property Services to the people we know.

- Nick & Lisa
26 Aug 2020

Buyer

Like most buyers I know if a property I’ve just viewed is the ‘right one’...no amount of persuasion from an agent is going to sway me one way or the other. Arron was helpful without being pushy, he always responded to emails promptly and was quick to provide the information I requested.
Ultimately, I was very happy with the purchase of our property and would recommend the services of Arron & the team at Active Property Services.

- Catherine Beaumont
Applecross
14 Jan 2020

Owner

So so impressed with Active Property Services! Leased on the first home open.. and with an applicant offering above asking price! Your honesty, professionalism and efficiency has been amazing... Thank you so much again.

- Lauren and Rhys
19 Dec 2019

Seller

Arron was incredibly easy to work with, dedicated and understood our needs. Would recommend Active to anyone looking to sell or rent their home.

- Brooke and Brett
Mandurah
19 Dec 2019

Buyer

Arron provided us with excellent service when purchasing our new home. Arron is very down to earth, honest, approachable, helpful and friendly. Thoroughly enjoyed our dealings with Arron and would highly recommend Active Property Services to anyone seeking a good agency.

- Rachael and James
Attadale
10 Dec 2019

Owner

Highly recommend this excellent company with very helpful property managers. Best experience with a property management company in my time of owning properties.

- Steve
06 Dec 2019

Tenant

One of the best property agents/services we have ever used.

- Mark
06 Dec 2019

Owner

I would truly recommend Active Property Services to anyone. Their service, honesty and ability to deliver has been second to none.
I have had many real estate firms and property managers over the years managing my properties and Active Property Services smashes them out of the park.

- Michael
04 Dec 2019

Owner

Very good! Honest advice on maintenance issues and whether a professional or a handyperson can do the job.

- Caron
04 Dec 2019

Tenant

Really professional and prompt when issues arise

- Margaret
03 Dec 2019

Tenant

I would be honest and tell them the truth and say active property has great property management, very honesty, reliable and always great communication.

- Tameisha
03 Dec 2019

Owner

The service we’ve received over the last 3 years with active property services has been nothing short of amazing. From receiving phone calls back within a few hours, email responses within the day or Maddison and the team liaising with a very difficult strata company to ensure a positive, smooth and quick resolution for both us and the tenant. The best service across the board and an absolute pleasure to have managing our property.

- Molly
03 Dec 2019

Owner

I often tell our friends and family that we haven’t had any issues since we transferred our management over to your business and we are very happy with the service we receive.

- Jessica
03 Dec 2019

Owner

Active Property Services have been outstanding at managing my property. Maddy and her team have gone above and beyond to facility getting my property to work for me. Maddy is an extremely effective manager and has a pleasure to deal with. Thanks and keep up the great work.

- Stewart
03 Dec 2019

Tenant

Excellent

- Obafemi
06 Jun 2019

Tenant

From the start of our lease at our previous apartment, which was also through Active and Maddison, she has been outstanding and has gone above and beyond to help us! She was able to assist us in rushing the application and approval for that apartment which happened in mere days from application to move in, and she also helped us with transferring from that apartment to the current one under the same owner, with minimal effort! Maddison is an outstanding property manager and is well deserving of this award!

- Jamie
06 Jun 2019

Tenant

Excellent.

- Poonam
06 Jun 2019

Tenant

Amazing easy relaxing an goes above and beyond

- Katie
06 Jun 2019

Tenant

Great real estate, happy to work with our fifo rosters to sort out any issues.

- Tamara
18 Dec 2017

Property Investor

Treats your home like their own.

- Anna
13 Dec 2017

Tenant

Very very good, can't fault and I'm very happy

- Michael
11 Dec 2017

Tenant

Completely positive, and you feel like an important tenant. Communication is super fast, and loved getting the bottle of sparkling when the lease was signed!

- Caroline
06 Dec 2017

Tenant

Active Property Services was truly amazing. They made everything easy to do and understand. They absolutely delivered what they promised up to 100% standard and I’m happy with my home now.

- Huy
05 Dec 2017

Happy Tenant

Amazing. It's been such a different experience to rentals in the past. You know that Maddy and the team are just as much on your side and not out to get as much money out of you as possible. They make it possible to relax a little and really make your place feel like home. Would highly recommend. The incentives to be loyal are AWESOME as-well.

- Lexi
05 Dec 2017

Property Investor

I would and do highly recommend you guys.

- Jim
03 Dec 2017

Property Investor

I would say that you won’t find anyone better. Renter or owner would love using your company. Stress free, and reliable.

- Lesley
03 Dec 2017

Property Investor

Highly recommended and easy to deal with.

- Trent
30 Nov 2017

Tenant

Great

- Sonali
29 Nov 2017

Trades Person

Great, always pleasant to talk to.

- Lee
29 Nov 2017

Trades Person

It is great and I can recommend you

- Peter
29 Nov 2017

Property Investor

Could not ask for a more friendlier efficient service..... always ensures the tenant and owner are looked after.... win win

- Dot
29 Nov 2017

Tenant

They have been amazing, we have had no issues and would defiantly recommend Active Property Services.

- Justin
29 Nov 2017

Tenant

I have dealt with many Real Estate Agents over the years, and I believe that Maddy from Active is one of the best agents that I have had the pleasure of dealing with! Maddy was always polite, super friendly and extremely helpful. Nothing was too much trouble and she acted professionally and always in the best interests of both tenant and landlord. I wish all agents were like Maddy!! :)

- Pauline
29 Nov 2017

Property Investor

Utilise Active Property services

- Philip
29 Nov 2017

Happy Tenant

Active property services takes all the stress out of renting. They are quick to respond and always ensure the needs of their tenants are met. Couldn’t recommend a more efficient and friendly real estate company! Will stay with Active until we are ready to buy our own home.

- Emily
29 Nov 2017

Happy Tenant

Great! Never have had an issue with our rental any time I contact Maddison she is quick to respond to any of my needs

- Larissa
29 Nov 2017

Property Investor

I would say you are a hard working team that try to accommodate your needs but make sure requirements are clearly communicated.

- Alana
28 Nov 2017

Tenant

Excellent

- Ravi
28 Nov 2017

Property Investor

Friendly and professional

- Les
28 Nov 2017

Property Investor

Active are exactly that, active in my property management!

- John
28 Nov 2017

Property Investor

Maddy is great to work with!

- Julian
28 Nov 2017

Property Investor

What I appreciated most was you would open my unit at a time to suit a prospective tenant and this was a few times early evening and not at a one of time at a not suitable for everyone to veiw make it or miss out attitude

- Julie
28 Nov 2017

Tenant

Very good

- Mandeep
28 Nov 2017

Tenant

Have already told people about your excellent, friendly service.

- Jason
28 Nov 2017

Tenant

Excellent

- Rekha
28 Nov 2017

Trades Person

That from experience Maddison & the team go above and beyond to please all parties. A great peace of mind.

- Kristie
28 Nov 2017

Property Investor

So far excellent experience but are yet to have full dealings with your agency.

- Jessica
27 Nov 2017

Trades Person

Friendly, professional and attention to detail. I would trust Active with my property for sure.

- Ryan
22 Nov 2017

Property Investor

Excellent, Prompt, Professional.

- Andrey
19 May 2017

Property Investor

Good and easy to deal with, like friendships

- Trent
17 May 2017

Property Investor

Thus far it's been a very positive experience. Good attention to detail with thorough answers to questions. General enthusiasm about the job. Quick to respond.

- Tibor
17 May 2017